We would like to wish you a Happy New Year and hope that you all had a good, if somewhat different Christmas.
Following Monday’s announcement that the country is once again in lockdown, we have taken time to obtain advice from TYHA and British Marine and to consider the most appropriate operation during this time.
The marina remains open with a core staff of experienced team members, undertaking work that cannot be done from home and looking after your boat. Alongside our winter projects, we will also continue to lift boats and undertake any required services for both our leisure and commercial customers.
Rest assured that the team will continue to complete regular checks around the site, making sure your boat is safe and secure. If you are concerned about your boat in any way, especially if you are restricted from attending the marina yourself, please let us know and we will happily check her for you. We are also offering short video walkarounds of the outside of vessels, as a further reassurance and if you would like to arrange this, please email firstname.lastname@example.org.
Our reception team are working from home and the best way to contact remains by email to email@example.com. At this current time our office is closed for face-to-face enquiries. If you have a contractor due to attend the vessel, please ensure they continue to ‘Sign In’ by calling the Operations Line on 01202724918 and keys for your vessel can be collected when arranged in advance.
In order for us to remain safely open and operational, it is imperative that our team, tenants and all customers continue to comply with current guidance from Government. Please see below our current guidance regarding the lockdown and the measures we have in place for the safety of all on site.
We continue to be optimistic for a long and sunny season in 2021 and I look forward to sharing boating adventures with you all again before too long. In the meantime, I appreciate that this is an extremely difficult and emotional time for many and boating unlikely to be at the top of your priority list. At this time of year, we are usually in the process of administering the ‘renewals process’, with deposits due on 1st February. If you would prefer not to be contacted at the moment, please do let the office know or to speak with me personally regarding your berth and any specific requirements you might have, I would be happy to do so.
Wishing you and your families all the best,
Emma Warington – Smyth
COVID-19 Lockdown Guidance from
The Yacht Harbour Association & British Marine
TYHA advice to marina’s is to do all they can to support the Government’s lockdown rules by not encouraging berth holders to visit or use their boats or encouraging the general public to use marina sites for recreation or leisure.
As previously stated the marina site is remaining open for customers to access their vessels but this must be only when complying with the Government regulations of remaining at home, except for certain reasons.
No overnight stays are permitted on vessels.
The entrance gate will close for security between the hours of 9pm and 6am. Access at this time will be by our ANPR system and so please contact the Marina Office to ensure we have your correct registration plate.
If you do visit the marina for any reason, within the permitted reasons for leaving your home:
You must not mix households.
You must be able to manage your vessel independently.
To keep our team safe they are not able to assist you at this time with your vessels lines etc.
You must keep a safe distance from our team members and other persons on site.
The berth holder washrooms remain open and can be accessed using the coded keypads. Please do ensure to close the door behind you, so that these facilities are reserved for berth holders and tenants only.
We ask that you ensure only 2 persons access the washrooms at a time, wear a face covering and use the hand sanitiser, located on the outside wall.
Thank you for your continued support and cooperation at this time